FAQ

About Payment

How can I change my payment method?

We can not accept payment method changes after ordering.
Please be sure to check well before ordering.

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I was told that if I tried to pay at a convenience store, I needed a "confirmation number"?

With convenience store payment on this site, there is no request for "confirmation number" at convenience stores.
Since there is a possibility that you made a mistake in the procedure of payment, please check the payment procedure again.

If you can not solve just by reading the above, please contact us from the following inquiry form.
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I do not know the "reception number" of convenience store payment?I do not know the "reception number" of convenience store payment?

Since the reception number for convenience store payment is indicated on the order history page, please refer to there.

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I do not know how to settle the convenience store?

When you apply for convenience store payment, a payment number convenience store will be selected and a reception number will be issued.
Please note the reception number and phone number of registration, please by the payment deadline, please process at the terminal of the selected convenience store.
The details of procedure at each convenience store are as follows.

Seven-Eleven
Lawson
Family Mart
Seicomart
Ministop
Circle K Sunkus
Daily Yamazaki
* Attention: I will carry out the registration completion processing in order from the visitor who can confirm the payment. If you have passed the payment deadline, sorry to trouble you but please reapply.

If you can not solve just by reading the above, please contact us from the following inquiry form.
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