FAQ
About Regist
Do I need to register as a member for shopping at the silkroad store?
When shopping at silkroad store, we ask you to register in silkroad store ID (free) in advance.
Shopping becomes more convenient, such as you do not need to enter the shipping address each time you shop, you can save the card number.
If you can not solve just by reading the above, please contact us from the following inquiry form.
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What is silkroad store ID?
This is the ID required when using this site.
Everyone can acquire it free of charge.
For details please check about account.
If you can not solve just by reading the above, please contact us from the following inquiry form.
To inquiry page
It was registered as a member, but I do not receive my registration confirmation email
Please check the following possibilities.
■It is automatically sorted as spam mail · Received refused
It may recognized as "spam" by settings of your mail service, e-mail software, anti-virus software, etc... about e-mail from this site may not arrive. Please check all mail boxes once again.
■ The input mail address is incorrect
Please confirm your e-mail address and register new account procedure again.
If you can not solve just by reading the above, please contact us from the following inquiry form.
To inquiry page