FAQ | silkroadstore

FAQ

About Login

Forgot the password

You can reset your password from resetting your password .

Since an e-mail containing the URL for resetting the password is sent to the registered address, please reset from there.

If you can not solve just by reading the above, please contact us from the following inquiry form.
To inquiry page

Regarding methods of payment

We have some types of payment methods below.

Credit Card

We accept the card brands shown below
Paying by credit card will not require an extra commission.

Paypal

You can use PayPal payment.
No settlement fee is required.

Regarding the shipping of items

Please confirm the following contents.

Shipping fee

Shipping fees by area	Shipping fee
Shipping to the area in Japan except for Okinawa	JPY ¥770（tax included）
Shipping to Okinawa	JPY ¥1,760（tax included）
International Shipping (Outside of Japan)	Please see the following page

Methods of delivery

After confirming your order, we arrange our shipments within 10 business days (not counting weekends or public holidays).

If you have any inquiries or concerns regarding your purchased items, please consult this page.

To contact page

JAPANESE