About Cancel

Can I cancel / return items you ordered?

In the case of reserved items (including simultaneous purchase items), shipment status is "backordered" state, and still we will accept cancellation only within 7 days from your order.
Regardless of the reason, please understand that shipment status is "shipping preparation in progress", or reservation cancellation after 7 days can not be accepted.

In addition, we will restrict the return of your order item to damaged items, contaminated items and defective items.

If you can not solve just by reading the above, please contact us from the following inquiry form.
To inquiry page